About Our Policies
At PSG Jewels, we value our customers and strive to ensure a transparent, trustworthy, and satisfying shopping experience. All our policies are designed to protect our customers’ interests and maintain the quality and integrity of our products and services.
1. Product Authenticity
Every product listed on PSG Jewels is 100% genuine and crafted with high-quality materials. We ensure that all designs and descriptions on our website accurately represent the product you receive.
2. Pricing & Payments
All prices displayed on our website are inclusive of applicable taxes. Payments made through our secure gateway are protected using advanced encryption to ensure your financial information remains safe.
3. Shipping & Delivery
We offer reliable and timely delivery services across India. Once your order is placed, you will receive regular updates and tracking information until it reaches you safely.
4. Return & Exchange Policy
We accept returns or exchanges only in case of manufacturing defects or wrong product delivery. To be eligible, items must be unused and returned in original packaging within the specified time frame.
5. Privacy & Data Protection
Your personal information is collected solely to process orders, enhance your shopping experience, and communicate updates. We never share or sell your data to third parties.
6. Customer Support
Our support team is always available to assist you with any questions, product information, or post-purchase concerns. You can reach us via email, WhatsApp, or the contact form on our website.
