Welcome to PSG Jewels, a trusted online destination for premium-quality women jewellery and accessories based in Delhi, India.
Your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on our website https://psgjewels.com or connect with us through WhatsApp, social media, or email.
By using our website, you consent to the data practices described in this policy.
1. About PSG Jewels
PSG Jewels is an Indian fashion jewellery brand offering elegant artificial earrings, ethnic necklaces, bangles, and women’s accessories.
We are committed to transparency, quality craftsmanship, and a secure online shopping experience for our customers across India.
2. Information We Collect
When you interact with PSG Jewels, we may collect both personal and non-personal data to help us serve you better.
A. Personal Information
Full Name
Contact Number
Email Address
Billing & Shipping Address
Payment Details (handled securely via payment gateways)
Order Preferences and Communication History
B. Non-Personal Information
Automatically collected data includes:
Browser type, IP address, and device information
Pages visited, time spent, and referring URLs
Traffic source (ads, search, or social media)
This helps us analyze performance and enhance your shopping experience.
3. How We Use Your Information
Your data is used ethically and solely to improve our jewellery shopping experience:
Process and fulfill orders
Communicate shipping updates and payment confirmations
Offer personalized jewellery recommendations and promotions (with consent)
Improve website design, user experience, and customer support
Prevent fraud, comply with legal obligations, and ensure safe transactions
We do not sell or rent your personal data to any third party.
4. Data Protection and Security
Your privacy is our top priority.
We use SSL encryption, secure firewalls, and trusted payment gateways (like Razorpay, Paytm, and UPI) to protect your information.
All transactions are processed using secure, PCI-DSS compliant systems.
We do not store your debit/credit card details.
Only authorized personnel have access to your data for operational needs.
5. Cookies and Tracking Tools
Our website uses cookies to enhance your experience when you buy jewellery online in India.
Cookies help us:
Remember your preferences and shopping cart
Analyze traffic and site usage
Offer relevant jewellery recommendations and promotions
You can disable cookies in your browser, but some features may not function properly afterward.
6. Sharing Information with Third Parties
To deliver your orders efficiently, we may share limited information with:
Courier and logistics partners for safe delivery
Payment gateways for secure transactions
Email/SMS providers for order updates
Marketing tools (like Google or Meta) for remarketing campaigns
These partners are bound by confidentiality and use data only for the stated purpose.
7. WhatsApp & Social Media Communication
If you contact us via WhatsApp, Instagram, or Facebook, PSG Jewels may collect and store your name and contact details for:
Order assistance and follow-ups
Product inquiries or complaints
Exclusive jewellery updates (with your consent)
You can opt out anytime by replying “STOP” or contacting our support team.
8. Data Retention
We retain customer data only for as long as necessary to:
Complete transactions and customer support
Fulfill legal and accounting requirements
Prevent fraudulent activity
Once no longer required, data is securely deleted or anonymized.
9. Your Rights
As a user, you have the right to:
Access your stored data
Request correction or deletion of information
Withdraw consent for promotional communications
Request a copy of the data we hold
To exercise these rights, please email us at support@psgjewels.com.
10. Children’s Privacy
PSG Jewels does not knowingly collect information from individuals under 18 years of age.
If such data is accidentally collected, we will delete it immediately upon notice.
11. Third-Party Links
Our website may contain links to other jewellery or fashion platforms.
We are not responsible for their content or privacy practices.
Please review their respective privacy policies before sharing any personal data.
12. Policy Updates
We may update this Privacy Policy periodically to reflect business or legal changes.
The latest version will always be available at psgjewels.com/privacy-policy, along with the updated “Last Revised” date.
13. Consent
By browsing, registering, or placing an order on our website, you consent to the collection and use of your personal data as described in this Privacy Policy.
14. Contact Us
For any questions or concerns regarding this Privacy Policy or your data, please contact us:
📧 Email: support@psgjewels.com
